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CASE MANAGEMENT


Monday, March 27, 2006

Dr. Adams’ Case Management Update
This is the 379th Weekly Issue 

This Week's Topic:
“Golden Opportunity" 

Question
“Dr. _____  has been seeing one of our claimants for quite some time. His progress notes focus almost exclusively upon the claimant's marriage and not the injury. This is not what we are responsible for...it is ridiculous."
Answer

Dr. Adams replies: "Invariably, in every case referred or each IME that I see, there are significant marital problems. 

Unquestionably an injury can take its toll on a marriage.

However, infidelity, spousal abuse and alcoholism may have existed for years. 

The injury, for many, serves as a bandaid…or an excuse…for the marital problems as they exist today, even when these problems have existed for many years, and the relationships were either never meant to be or have grown sour with the years. 

The injury may be the current focus, but quite often is not the true cause.

Injured individuals bring their marital problems into their surgeon’s office, into physical therapy and into my office.  

They see their injury as a way to explain away the problems or a great opportunity to finally address them.    

They look forward to office visits, hoping to deal with their marriage rather than their injury.  And in some cases, they "need" the injury to buy time to resolve marital issues.

If they have seen someone prior to me, they note that the last person let the marital problems be the sole focus of care.   When all else fails, they attempt to convince me that there were no problems prior to the injury, despite frequent separations, bankruptcy, and often the involvement of police in their marriage. 

The point is this – you should expect marital problems to arise from an injury.  But you should equally often anticipate that marital problems pre-date injury and that the patient will deny this. 

You should be aware that attributing these problems to the injury may help justify numerous past mistakes.  And that the concept of a "cash settlement" can be seen as hope for a hopeless marriage.

In all cases, you may find that marital problems are quite often a major reason that injured workers do not return to their job."


Monday, March 20, 2006

Dr. Adams’ Case Management Update
This is the 378th Weekly Issue 

This Week's Topic:
“Am I Depressed?" 

Question
“How can I tell if I am depressed?"
Answer
Dr. Adams' replies: “If you are depressed, you are in good company.  Take the following self-test and using the scoring criteria at the bottom. Let me know what you find out.

SLEEP

I.    Falling asleep

0  I never take longer than 30 minutes to fall asleep
1  I take at least 30 minutes to fall asleep, less than half the time
2  I take at least 30 minutes to fall asleep, more than half the time
3  I take more than 60 minutes to fall asleep, more than half the time

II.     Sleep During the Night

0  I do not wake up at night
1  I have a restless, light sleep with a  few brief awakenings each night
2
 I wake up at least once a night, but I go back to sleep easily
3
I awaken more than once a night and stay awake for 20 minutes or more, more than half the time 

III.     Waking Up too Early

0  Most of the time, I awaken no more than 30 minutes before I need to get up
1  More than half the time, I awaken more than 30 minutes before I need to get up
2  I almost always awaken at least one hour or so before I need to, but I go back to sleep eventually
3
  I awaken at least one hour before I need to, and can’t go back to sleep

IV.     Sleeping too much

0  I sleep no longer than 7-8 hours per night, without napping during the day
1  I sleep no longer than 10 hours in a 24-hour period including naps
2  I sleep no longer than 12 hours in a 24 hour period including naps
3  I sleep longer than 12 hours in a 24-hour period including naps

A. Enter the highest score on any one (1) of the four SLEEP items above: _____ 

 

MOOD

V.      Feeling Sad

0  I do not feel sad
1  I feel sad less than half the time
2  I feel sad more than half the time
3  I feel sad nearly all the time  

B. Enter your score on the mood item (V) above: _________ 

 

APPETITE/WEIGHT

VI.    Decreased Appetite

0  There is no change in my usual appetite
1  I eat somewhat less often or lesser amounts of food than usual
2  I eat much less than usual and only with personal effort
3  I rarely eat within a 24-hour period, and only with extreme personal effort or when others persuade me to eat.

VII.    Increased Appetite

0  There is no change in my usual appetite
1  I feel a need to eat more frequently than usual
2  I regularly eat more often and/or greater amounts of food than usual 3  I feel driven to overeat both at mealtime and between meals

VIII.     Decreased Weight Within the Last Two Weeks

0  I have not had a change in my weight
1  I feel as if I’ve had a slight weight loss
2  I have lost 2 pounds or more
3  I have lost five pounds or more

IX.     Increased Weight With the Last Two Weeks

0  I have not had a change in my weight
1  I feel as if I’ve had a slight weight gain
2  I have gained 2 pounds or more
3  I have gained 5 pounds or more 

C. Enter the highest score on any 1 (one) of the 4 appetite/weight change items (VI - IX) above: ________ 

 

COGNITIVE

X.     Concentration/Decision Making:

0  There is no change in my usual capacity to concentrate or make decisions
1  I occasionally feel indecisive or find that my attention wanders
2  Most of the time I struggle to focus my attention or make decisions
3  I cannot concentrate well enough to read or cannot make even minor decisions 

D. Enter your score on the Cognitive item (X) above: ________ 

 

SELF-WORTH

XI.     View of Myself:

0  I see myself as equally worthwhile and deserving as other people
1  I am more self-blaming than usual
2  I largely believe that I cause problems for others
3  I think almost constantly about major and minor defects in myself 

E. Enter your score on the View of Myself item (XI)
above: _________ 

 

DEATH

XII.     Thoughts of Death or Suicide:
0  I do not think about death or suicide
1  I feel that life is empty or wonder if it’s worth living
2  I think of suicide or death several times a week for several minutes
3  I think of suicide or death several times a day in some detail or I have made specific plans for suicide or have actually tried to take my life 

F. Enter your score on the Thoughts of Death or Suicide item (XII) above: _______ 

 

PLEASURE

XIII.     General Interest:
0  There is no change from usual in how interested I am in other people or activities
1  I notice that I am less interested in people or activities
2  I find I have interest in only one or two of my formerly pursued activities
3  I have virtually no interest in formerly pursued activities 

G. Enter your score on the General Interest item (XIII)
above: ______

 

ENERGY

XIV.     Energy Level:
0  There is no change in my usual level of energy
1  I get tired more easily than usual
2  I have to make a big effort to start or finish my usual daily activities (for example shopping, cooking, homework or going to work)
3  I have I really cannot carry out most of my usual daily activities because I just don’t have the energy 

H. Enter your score on the Energy Level item (XIV)
above: _________
 

 

PSYCHOMOTOR

XV.     Feeling Slowed Down:
0 I think, speak, and move at my usual rate of speed
1  I find that my thinking is slowed down or my voice sounds dull or flat
2  It takes me several seconds to respond to most questions and I’m sure my thinking is slowed
3  I am often unable to respond to questions without extreme effort

XVI.     Feeling Restless:
0 I do not feel restless
1  I’m often fidgety, wringing my hands, or need to shift how I am sitting
2  I have impulses to move about and am quite restless
3  At times, I am unable to stay seated and need to pace around 

I. Enter your highest score on either of the psychomotor items (15 & 16) above: _____ 

 

ENTER THE SUM OF A+B+C+D+E+F+G+H+I = ____

This is your total score (range 0-27)

0-5   Normal
6-10   Mild Depression
11-15   Moderate Depression
16-20   Moderate to Severe Depression
21+   Severe Depression


Monday, March 13, 2006

Dr. Adams’ Case Management Update
This is the 377th Weekly Issue 

This Week's Topic:
“Finding Clues" 

Question
“We avoid the psychological claim as best we can."
Answer
Dr. Adams' replies:
Yes, that is, indeed, what you do. 

Does that work for you?

Employers and adjustors do not want to pick up the costs for treating depression, PTSD or chronic pain.  

That is perfectly understandable. 

In order to lower costs of claims, you have learned to ignore such emotional complaints until they become unavoidable. 

And you directly or indirectly encourage the primary treating physician to do the same thing.  

But here’s the hitch:  What do you do about the purely physical claims…those that are now greater than six months old...in which the patient is simply not improving? 

Do you just keep paying for more and more procedures that produce no change...or for more and repeat diagnostic tests that still tell you that little or nothing is wrong?

Psychology is not necessarily just about mental disorder such as depression.  Psychology is the science of behavior.  It addresses why people do what they do.  

Yes, depression and PTSD are behaviors, but they are far, far less common than is:

  • Low motivation

  • Malingering

  • Manipulating

  • Anger

  • Resentment

  • Fear

  • Confusion

  • Drug seeking

  • Alcohol abusing

So when you are ordering a “psychological evaluation,” you can do it for two reasons:

  1. To find out if a mental disorder (e.g. depression) pre-existed, or arose from an injury OR

  2. To find out why the injured worker is not responding to customary post-injury care"


Monday, March 6, 2006

Dr. Adams’ Case Management Update
This is the 376th Weekly Issue 

This Week's Topic:
“Blanket Approval" 

Question
“If I look at our cases, the most problematic cases are in multiple physical therapies, have had numerous series of injections, are maintained on hard core narcotics, and have been recommended for spinal column stimulators and morphine pumps. Where does it stop?"
Answer
Dr. Adams' replies: “That is an important, common and extremely important question. And if I could re-word it, it would go like this: “We keep giving blanket approval for everything recommended, keep paying these bills and cannot see these patients get better."

The problem is not the medication or the procedure per se.

The problem is no one knows the degree of commitment the patient feels to the proposed (or ongoing) treatment.

How many of them go home and exercise within their objective limits. How many of them cease smoking, drinking or gaining voluminous amounts of weight? How many are seeking narcotics from multiple providers and then taking the drugs as they please?

How many of them even understand the goals of the treatment they are receiving?

Most importantly: do these patients truly have any goals other than relying upon medication and passively accepting everything offered them.

I submit that the patient’s treatment is based solely upon the symptoms that he/she reports. As long as symptoms are reported, someone is willing to treat them independent of whether the patient is truly seeking to recover.

What should happen? The cornerstone of care should be a meticulously careful and complete understanding of how much the patient is willing to invest in recovery and whether the patient understands his/her condition and the limits of what can be done.

After years of treatment for a failed back (for example), it is not unusual for a patient to state “I just want to get back to how things were before the accident.” And that goal is most often unattainable
."


 
Monday, February 27, 2005

Dr. Adams’ Case Management Update
This is the 376th Weekly Issue 

This Week's Topic:
“Cruel & Unusual Punishment" 

Question
“Don't you think that the victim of an accident should be protected by all of us from having to return to work...is it not cruel to force them into an activity for which they are not prepared and are in too much pain to perform?"

Answer
Dr. Adams' replies: “You are asking two questions whether you realize it or not:

a. Should an injured worker be given all possible assistance as well as protection from re-injury or exacerbation of his/her problems?
Answer:  Of course

b. Is it not cruel to return a patient to work?
Answer:  Absolutely not.  A return to work in some capacity must be the goal of all care. This is sometimes a goal that cannot be realized such as in the case where the permanent and partial limitations/restrictions are too great.

The human animal finds purpose in productive activity.  That can be broadly defined as spending a day engaged in meaningful and fulfilling activities. Sleeping late, sitting at home inactive, watching television, taking a large number of medications, surfing the internet and talking to friends on the telephone is not meaningful.  It is not purposeful or goal directed. It is life without agenda, purpose or direction.

The cruelest thing that we can do is to perpetuate this inactivity.

It is of paramount importance to determine if the patient truly has the goal of returning to work when physically able.  Some patients do not.  Some have loathed or tired of their jobs. Some harbor deep resentment toward the employer and/or co-workers.  They erroneously believe that not returning to work either provides them with relief from responsibility or that not returning to work is a punishment of their employer. In each case of injury, it is essential that we determine the patient's goals. Quite often, that goal is not to return to work.

You cannot predict this by age, intelligence or education.  But it can be predicted with reasonable certainty.

Additionally, the patient must understand the implications of not returning to work, what it will do to their quality of life, to their family relationships, to their economic status and to the potential for an empty and possibly meaningless existence.

Enabling a patient a dependent role in life may be the cruelest thing we could ever do."


Monday, February 20, 2005

Dr. Adams’ Case Management Update
This is the 375th Weekly Issue 

This Week's Topic:
“The Ones Mother Gives You Don't Do Anything At All." 

Question
“Do you think that depression is a "disease” and should be treated as such?"

Answer
Dr. Adams' replies: “No, and it represents a grave danger that we label every human condition or disorder a "disease" and then treat it as if it were.

It is a current “fashion” to see everything as a disease and every patient as the victim of that disease. 

  • Therefore, adults are not merely inattentive, they have ADHD. 

  • They are not conflicted about their relationship, they have erectile dysfunction. 

  • They are not unmotivated, they have chronic fatigue syndrome. 

  • They are not irresponsible, they have an addictive disease.

See the danger?  Then we treat them as victims. 

Depressed patients are treated as though they simply have a chemical imbalance in their brain.  It has gotten to the point where the patient is not asked questions beyond whether they have had a change in appetite and are sleeping poorly.  Once we establish that they are depressed, we assume that it is a chemical imbalance, a disease and we probe no deeper.

We then treat it as a disease, over-medicate them, and may them dependent rather than determining what they need in order to cope with their lives. And we do not look for the mistakes that they are making in managing their lives.  

This financially meets the needs of whoever is treating the patient as though this were a biological/chemical problem - charging for return and very brief visits just for medication refills and endless therapies without ever getting to the bottom line…the source of the problem.  

I cannot begin to count the number of patients I have seen who have been in “treatment for years”, treated with a cabinet full of medications, with the true problems never addressed.

Indeed, with this solely biological/disease model, there is no underlying problem. Since it is a “chemical imbalance,” nothing else matters.  

Here’s the contradiction:  If it is a chemical imbalance…a disease…then how is the injury related to it at all?

And if it is truly a biological rather than a psychological problem, then there are biological "damages."

It is all unnecessarily complex. 

Sometimes it is, indeed, the injury which triggered the depression, but just as often, it is longstanding resentment of the employer, boredom with the marriage, worry over the children and endless financial concern that gave rise to feelings of helplessness and resentment. The "chemical imbalance" is the result...not the cause. 

Pills may help with the symptoms, but they do not resolve the underlying emotional problems that persist and lie in wait.


Monday, February 13, 2005

This is the 374th Weekly Issue 

This Week's Topic: “When in Doubt...Just Cut it Out" 

Question: “I kind of understand pre-surgical examinations, but can you give me an example of the impact such an exam has? What I mean is...aside from the obvious, why would someone not be a good surgical candidate and how do you determine this?”  

Dr. Adams' replies: “That's a very important question, and I can answer it best by briefly outlining a recent case.

This is a middle-aged man who injured his lumbar spine lifting something at work while rotating at the waist.

This happened twice in one year, but it was only after the second injury that he sought help. The first time, his employer discouraged him from doing so. So he worked in, and became fearful of, pain.

He went through physical therapy was greatly improved but still had some pain.

When asked if he were still in pain, he simply said "yes." An MRI was ordered and revealed a significant lumbar bulge.

He was recommended to undergo surgery.

See? So far no problem.

However, this is what was not known:

  • He was not taking, and did not require, any pain medication.

  • When he had pain, it lasted only several minutes to a few hours and only occurred a couple of days per week.

  • He could relieve pain merely my changing position.

  • Even though his physical therapist felt that they had no more to offer, the patient felt that his pain was reduced by two-thirds when he was in P.T.

  • His friends and relatives had told him that surgery on the back often/usually results in the need for "two or three more surgeries," and his "surgeon told me that there are no guarantees.”

  • Add to this "I do not care if it is my back or my tonsils, I am virtually terrified of any and all surgery."

So ask yourself this: Since this patient functions very well when having brief physical therapy twice a week, and since he does not require medication, and since his pain lasts only several minutes and is most often relieved merely by briefly changing position, is he truly a surgical candidate?....is candidacy determined by MRI or by the individual's unique pain response?"


Monday, February 6, 2006

This is the 373rd Weekly Case Management Update

This Week's Topic: “Makes No Sense to Me"

Question: “OK, I have one for you…how can an injured worker be able to return to work and also need care? If they are released to return-to-work, then, by definition, they have completed all necessary care.”

Dr. Adams Replies: “If you go to work with a sore throat, that does not mean that you do not need to see your physician or require medication.

We all work with some degree of limitations. This may range from minor illnesses, minor injuries to fatigue, restlessness and personal problems.

Our presence at work does not mean that we do not need health care.

An injured worker may have may have neck, shoulder and head pain. He may be anxious and depressed. He may have financial and interpersonal problems.

Yet, he is able to work within reasonable and objective limitations.

If we wish him to consistently work, he may need continued care from his psychologist, orthopedist and physical therapy. He may need to take medication for his physical discomfort as well as medication for his anxiety and depression. He may need assistance adjusting to his pain and limitations.

It is most important that we do not complicate recovery by believing that (a) someone cannot work if they are in care…or (b) need no care just because they are able to return to work.”


Monday, January 30, 2006

This is the 372nd Weekly Case Management Update

This Week's Topic: “Sponge Bob Fat Chance"

Question: “Often regardless of what I do for some of my orthopedic patients, it is never enough. They expect more and more, and then abandon me even after I have met their needs. Care to comment?”

Dr. Adams Replies: “Many injured workers are impressively dependent. Sometimes this emerges from educational deficiencies or intellectual limitations. Often it emerges simply as part of a dependent personality disorder.

They accept any diagnostic or even invasive procedure (surgery) without question or complaint.

They also absorb, like a sponge, anything anyone does for them.

Any kindness, advocacy, assistance or special considerations are immediately absorbed and appreciation is short-lived and followed by an increased expectancy for more…and more.

I observed many years ago that highly motivated patients are very reluctant to telephone the office between appointments or after hours. Dependent patients, however, quickly form a habit of between-appointment calls. Their initial appreciation soon becomes a demand to be called back, even for minor concerns.

Patients who absorb efforts beyond the-call-of-duty are most often those least likely to mobilize, most likely to somatize (report symptoms which migrate to areas other than the site of injury) and also most likely to become angered and seek a change-of-provider. This soon becomes a habit pattern.

It is very important to determine which patient is unhealthily dependent and more likely to benefit from firm limits rather than limitless accommodations.”


Monday, January 23, 2006

This is the 371st Weekly Case Management Update 

This Week's Topic: “Children" 

Question: “I read that people heal more quickly when they are married. I wonder if an injured worker recovers more quickly if he/she is married and/or has children.”  

Dr. Adams Replies: “In my experience, children are an appreciable, and unfortunately, often negative factor in the recovery of injured workers. 

If there are young children in the household, it appears to add to the despair of the injured worker.  His/her role as a parent is compromised; the inability to be active with the children (or in the case of infants to even lift or care for them) leads to appreciable guilt and frustration. 

Often, the injured worker misperceives his own disappointments with those of the children. He looks for verbal and behavioral signs that the children are disappointed and grown impatient with their parent’s recovery.  

This, in turn, leads to morbid fantasies of abandonment.  It much like the fear of being abandoned by a spouse because intimacies are not currently possible. In both case, there is the almost paranoid perception that the spouse will find another partner, and the children will find another parent to replace the person who is injured.  

As you can imagine, this becomes a self-fulfilling prophecy:  If you repeatedly tell someone that you expect them to abandon you, you increase the probability that this will eventually occur.  If nothing else, they do get quite tired of listening to it.

The response of the spouse and children, and the patient’s perceptions of those responses can be critical areas in facilitating recovery.”


Monday, January 16, 2006 

This is the 370th Weekly Case Management Update 

This Week's Topic: “How It is Done" 

Question: “We see a lot of surgeons and pain management people prescribing antidepressants, but we do not see these drugs as working…what is your view.”  

Dr. Adams Replies: “They do work…for their intended purpose.  

Depression consists of two very different components: 

a.    The physical (neurovegetative symptoms) which include problems with sleeping, eating, irritability, concentration and decision making, etc.

b.    The emotional aspects (from a recent journal article) which include “a return to normal functioning rather than solely a relief from symptoms…the three most frequently judged to be very important in determining remission included the presence of features of positive mental health such as optimism and self-confidence; a return to one's usual, normal self; and a return to usual level of functioning 

The latter (b) are most often not addressed.  It is assumed that a patient in pain is depressed (or the patient complains of being depressed).  He/she states that she is “down in the dumps…not sleeping very well…tired…grumpy…forgetful…eating habits have changed.” 

They are prescribed someone’s favorite antidepressant, and they may, indeed, sleep better, have a more normal eating pattern and be less irritable. 

However, (as noted in this study) “patients indicated that the presence of positive features of mental health such as optimism, vigor, and self-confidence was a better indicator of remission than was the absence of the (physical) symptoms of depression. 

 Many patients will tell you that “oh, the medication helps somewhat, but it does not tell me how to solve all these problems.”


Monday, January 9, 2006 

This is the 369th Weekly Case Management Update

This Week's Topic: “Long & Winding Road" 

Question: “What we prefer to do is wait until the authorized treating physician feels that depression must be addressed…before then, we don’t want to rock the boat if you know what I mean.”  

Dr. Adams Replies: “Your goal needs to be to insure that depression does not interfere with the course of care for the physical injury. For that, you cannot wait. 

Depression after serious (and that's the key word - "serious") injury is to be expected.  It follows a specific path, but that path is not a direct one: 

1. The individual is injured, and with few exceptions, the person anticipates immediate and brief treatment. 

2. When the nature of the injury does not permit immediate recovery, the individual passively follows the course of care. 

3. After a period of several months, when it becomes clear that treatment will span several more months, the patient may become agitated and irritable. 

4. If that course of care then leads to multiple therapies, multiple providers and a life scheduled around appointments and medications, a sense of futility and helplessness is often seen. 

5. The first annual anniversary of the injury creates a sense of alarm, and the patient feels a sense of despair if not hopelessness, and depression becomes evident. 

**This is when a patient should be referred for psychological evaluation** 

6. Now irritable, forgetful, often gaining (or losing) substantial weight, sleeping poorly and unable to concentrate, remember or make important decisions, the patient becomes housebound, withdrawn and alienated from family and friends. 

**If the patient is not referred at this stage, numerous and substantial problems arise, compliance with care suffers, and there is now a decreased probability of returning to any employment within objective physical limitations** 

7. This path will spiral downward if not interrupted, and the case may span years without resolution 

8. If care is initiated at the point of early detection of depression, the patient becomes more compliant and begins to make viable future plans...even if such plans involve the acceptance that some complaints will be chronic and a return to work (or to the pre-injury type of work) may no longer be feasible.

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