have gone from referring to work-overload
to terms like time poverty and time famine
to describe what has happened as both husband and wife must
work to maintain the family’s standard of living. In March, 1999,
the National Institute for Occupational Safety and Health met to
discuss the increased risk of physical health problems arising from
psychological stressors. This includes the behavioral problems
(substance abuse and other concerns) that increase when workers are
under increased stress.
In the past ten years, the number of hours worked by the average
worker has increased by 8-percent to 47 hours per week. Between 25 and
33-percent of all workers perceive that they have inordinately
increased job stress and are burned out by the end of the day. There
has been a drastic increase in the number of daily hours worked, and
due to mergers, cutbacks and downsizing, there is an increased
perception of workers that their jobs are continually at risk.
Concurrently, many workers do not see their job as a lifetime
commitment, seeing themselves and their jobs as expendable, and with
that end of commitment to the job comes a decreased investment in the
work.
Thus, the worker puts in more hours, feels at risk for job loss,
and feels less of sense of attachment of themselves to the job, and
less sense that the employer is attached to them. The more jobs that
are eliminated by companies, the more we see an increase in claims of
disability, decrease in levels of productivity, and decrease in
morale. Not surprisingly, once again, there is a concomitant increase
in the cost of health care, with more workers becoming ill or
perceiving that they are ill due to work stressors.
There are two ways of conceptualizing the emergence of greater
stress: a. Americans are working longer and harder because
there are vastly expanded job opportunities especially in high
technology, and hard work translates into increased income, or b. wealth
going to those who work hard and achieve more is discouraging to many
who simply give up and cease to produce, feeling that striving
is futile and success is illusory. Much of this may also arise from
the average American worker understanding little of what constitutes
the economic base of their company or even their country. Large dollar
amounts verbalized by the media without explanation to the worker as
to how these numbers are achieved, leaves the worker with the belief
that he/she cannot possibly succeed at the levels of others.
Therefore, much of job stress can be confusion on the part of the
worker as to what constitutes economic responsibility and success.
Stress is not an objective phenomenon. Stress is response to a
demand for change. Some individuals can change with ease. They readily
absorb new responsibilities and take on challenges. They see life as a
series of opportunities to prove their ambition, creativity and
investment. They do not seek shortcuts, relief from responsibility or
compensation beyond that which others demand. They want no special
consideration.
The problem begins when we conceptualize stress as though it were
objective, and that everyone would perceive increased work week and
competition as stressful. If we begin to think in terms of long hours
of work, high productivity, and ambition as inherently stressful, and
we begin to encourage people to avoid those activities because they
are inherently unpleasant aspects of life, we shall see a decline in
productivity and for many a decline in self-image.
My own concern is based upon a realization of what happens when
humans have no boundaries. I refer to this as my "merging
lane theory": When highway builders construct merging
lanes to assist traffic flow, people invariably use the merge lane
inappropriately to gain the advantage over other drivers. Rather than
wait in line, they race up the merging lane and cut ahead, thereby
avoiding the expectancy that they, like everyone else, will wait their
own turn in line. Similarly, if everyone is permitted to not only see
their work as stressful but then to use that perceived stress as a
rationale for not working, we shall see many workers building up in
the health care merging lanes, just to cut ahead in the line toward
retirement-through-disability. D.B.A.