Notes
Slide Show
Outline
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Managing the New Culture of Disability







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Seminars & OnLine Exam at
www.psychological.com
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"Atlanta Medical Psychology"

  • Atlanta Medical Psychology
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Seminar Concept Difficulty
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Employee Risk Management
The UPC Code

    • Understand behavior of injured workers

    • Predict workers’ response to care

    • Control costs, outcome and impact of employee dysfunction
    • If time permits, Questions & Answers
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The Deleterious Impact of Pseudoscience & Psychobabble
  • Recent research on testosterone, etc
  • The lack of individual accountability
  • The seeking of disability status
  • The media “experts”
    • The public is dependent
    • The public is ill-informed
    • The public cannot evaluate credentials
  • The “diseasification” of life’s events
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Know Your Statistics
  • 18-22% of the general population has symptoms of one or more psychological disorder
  • Lifetime prevalence of psychological disorder may approach 25%
  • 80% of those in need will never seek care
  • 5% of surgeries may be due to purely psychological symptoms
  • 10% of adult Americans suffer from a Personality Disorder
  • All these figures are significantly greater for injured workers
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Georgia Case Demographics
  • Most injuries occur in semi-skilled, intensive labor positions, requiring overtime for financial stability with an absence of career or economic plan.
  • Most have no viable future plans, economic support, and do not fully understand injury or treatment options.
  • Most have marginal education and training; many have subaverage intelligence
  • Many have unrealistic expectancies of treatment or case outcome.
  • Most lost time cases have agenda that complicates or obstructs the course of recovery.
  • Many, many have problematic marriages and families which include substance abuse, disabled family member, complicating health problems and severe financial problems.


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What Makes Us Tick:
The BioPsychoSocial Model
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Neurobiology of Mood
“it’s all in your head”
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Brief Symptom Checklist of the Depressed Employee
  • Employee lost or gained significant weight?
  • Employee complains of specific sleep problems?
  • Employee is irritable?
  • Employee is forgetful, has difficulty concentrating and/or has trouble making decisions?
  • Employee feels guilty and/or worthless?
  • Employee readily becomes tearful?
  • Employee ceases to enjoy hobbies or interests?
  • Employee has had a decrease in libido?
  • There is psychomotor agitation or retardation?
  • Employee expresses thoughts about death?
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Overtly vs. Covertly Psychological
  • Overtly Psychological
    • Claims of Mood or Anxiety Disorder
    • Claims of Posttraumatic Stress Disorder
    • Claims of Pain Disorder
  • Covertly Psychological
    • Anger & Resentment
    • Suspicion & Distrust
    • Entitlement & Deservedness
    • Denial of Pre-existing Problems
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Factors Extending the Duration of
Injury Complaints
  • Misperceptions of injury and objective findings
  • Use of injury complaints to manipulate others
  • Use of complaints to resolve life’s problems
  • Our culture of entitlement
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Employee Management Myths
  • Employee will go back to work as soon as the treating physician says he/she is able
  • Employee complaints are accurately measured by lab tests
  • You can successfully coerce an employee back to work
  • Honest employees always behave rationally
  • Employees have more problems than doctors


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Understanding
The Psychology of the Worker
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Family & Societal Factors
Contributing to Disability Claims
  • Dependency
  • Family Reinforcement
  • Financial Remuneration
  • Need for Retribution
  • Fear of the Future
  • Educational Limitations -> Occupational Inadequacy
  • Intellectual Limitations
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The synonyms for “Psychological”
as found in medical reports
  • Functional Overlay
  • Conscious Embellishment
  • In excess of objective findings
  • Non-physiologic Indicators
  • Symptom Amplification
  • Inconsistent Effort
  • Secondary Gain
  • Faking/malingering


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Malingering
  • Goal is tangible gain, chiefly financial.
  • Voluntary production of symptoms
  • Symptoms sometimes bizarre
  • Is not a disorder but simply manipulation
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Malingering takes many forms…
  • Pure Malingering
  • Partial Malingering
  • Malingering by Assimilation
  • Malingering by Dissimulation
  • Malingering by False-Imputation
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The Anti-Social Model
  • Employee sees this as an economic opportunity.
  • He may have engaged in similar behaviors in the past
  • He is unrepentant
  • His goal is financial and to gain control of those about him
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Psychological Overlay:
Truly Valid Concerns
  • Will add to the cost of care
  • Will add to the cost of settlement
  • Will add to the PPD rating
  • Is a manipulative ploy
  • Will not be competently diagnosed
  • Will not be competently treated
  • Will treat pre-existing/unrelated issues
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Psychological Exam is Needed in:
  • Assault Cases
  • Amputation cases
  • Chronic Pain & Depression
  • Surgical or Procedure Candidacy
  • Suspected Medication Misuse
  • Questionable Surgical Outcome
  • Procedural Candidacy
  • When Complaints Exceed Findings
  • When There is a Criminal History
  • When There is a Prior History of Injury Claims
  • When Employment Prior to Injury Has Been Brief
  • When There is a Catastrophic Claim


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Face the Facts:
  • All of life is psychological
  • Psychological aspects of living are not disorders
  • A psychological disorder is not a disability
  • Different is not disabled



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Bottomline
  • Over time, many treated, injured workers will become increasingly dysfunctional


  • These dysfunctions will affect their willingness to consider a return to work.


  • You cannot ignore problems away


  • “Elective Dysfunction” is increasingly being called a “disability”


  • Human resource departments are not equipped for the degree of psychopathology that appears in the workplace


  • There will be legal repercussions for not addressing problems when first detected, even before injury


  • Insure that your company has access to a consulting psychologist, and know his credentials…
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Summary