Notes
Slide Show
Outline
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Managing the New Culture of Disability







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Seminar Structure
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Who am I?
  • By way of history
    • Professor
  • As defined by this community
    • Shrink in private practice
  • As defined by business and industry
    • Decision-making consultant
  • As defined by my profession
    • Arrogant and narcissistic
  • As defined by my kids
    • Like so totally embarrassing
  • As defined by my dealer, escort service and bookie
    • Whiney and annoying
  • As defined by workers’ compensation
    • The Last Word


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Employee Risk Management
The UPC Code

    • Understand employee behavior

    • Predict employee response to stress/demands

    • Control costs, outcome and impact of employee dysfunction
    • If time permits, Questions & Answers
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Seminar Concept Difficulty
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"What is wrong with an..."
  • What is wrong with an employee?
  • How did they get this way?
  • Why is this our responsibility?
  • When will this be resolved?
  • Where can I get assistance?


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The Deleterious Impact of Pseudoscience & Psychobabble
  • Recent research on testosterone, creativity, etc
  • The neutralization of male/female roles
  • The lack of individual accountability
  • The seeking of disability status
  • The media “experts”
    • The public is dependent
    • The public is ill-informed
    • The public cannot evaluate credentials
  • The “diseasification” of life’s events
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Diseaseification:
Speculation upon Disabling Disorders
in 2008-2012
  • E.D., A.D.D., P.T.S.D., G.A.D., S.A.D., P.M.D.D., M.D.D
  • H.D.D.
    • Horny Dude Disorder
  • N.N.A.C.D.
    • Nostrils Naturally Attracted to Cocaine Disorder
  • I.S.D.
    • Implant Stress Disorder
      • Implant-desire disorder
      • Implant-envy disorder
      • Implant eye-strain disorder
  • M.L.S.S.D.
    • My Life So Sucks Disorder
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Simple-But-Invaluable Truths of Life
  • No one except you “feels your pain”
  • Terms like “embrace your inner child” are worse than meaningless
  • Appearing on talk shows -> Wealth = Truth
  • Women are from Newark not Venus
  • …Men get up Uranus
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What Makes Us Tick:
The BioPsychoSocial Model
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Neurobiology of Mood
“it’s all in your head”
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Brief Symptom Checklist of the Depressed Employee
  • Employee lost or gained significant weight?
  • Employee complains of specific sleep problems?
  • Employee is irritable?
  • Employee is forgetful, has difficulty concentrating and/or has trouble making decisions?
  • Employee feels guilty and/or worthless?
  • Employee readily becomes tearful?
  • Employee ceases to enjoy hobbies or interests?
  • Employee has had a decrease in libido?
  • There is psychomotor agitation or retardation?
  • Employee expresses thoughts about death?
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The Employee R.E.D. Flags
  • Resentment
  • Envy
  • Deservedness
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Factors Driving Reduced Productivity
  • Misperceptions of personal health/illness/injury
  • Use of health complaints to manipulate
  • Use of health complaints to resolve “life’s” problems
  • Our culture of entitlement
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Employee Management Myths
  • Employee will work because treating physician says he/she is able
  • Employee complaints are quantifiably measured by lab tests
  • You can coerce an employee back to work
  • Honest employees behave rationally
  • Employees have more problems than doctors


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Understanding
The Psychology of the Worker
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"Atlanta Medical Psychology"
  • Atlanta Medical Psychology
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Know Your Statistics
  • 18-22% of general population have symptoms of one or more psychological disorder
  • Lifetime prevalence may approach 25%
  • 80% will never seek care
  • 5% of surgeries may be due to purely psychological symptoms
  • 10% of adult Americans suffer from Personality Disorder
  • These figures are significantly greater for injured workers
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Amorphous Mental Health Morass
  • Clinical Disorders
  • Personality Disorders
    • Compulsive
    • Dependent
    • Narcissistic
    • Anti-Social
    • Avoidant
    • Paranoid
    • Borderline
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Family & Societal Factors
Contributing to Disability Claims
  • Dependency
  • Family Reinforcement
  • Financial Remuneration
  • Need for Retribution
  • Fear of the Future
  • Educational/Occupational Inadequacy
  • Intellectual Limitations
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Facts:
  • All of Life is Psychological
  • Psychological Aspects of Living are not Disorders
  • A Psychological Disorder is not a disability
  • Different is not disabled



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The Causes of Claims
of Psychological Incapacity to Work
(A Multiple Choice Exam)
  • Fraud & Deception
  • People are weenies
  • Algaecide Needed in Gene Pool
  • All of the above
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The Synonyms for “Psychological”
as Found in Medical Reports
  • Functional Overlay
  • Conscious Embellishment
  • In excess of objective findings
  • Non-physiologic Indicators
  • Symptom Amplification
  • Inconsistent Effort
  • Secondary Gain
  • Faking/malingering


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Psychologically Critical Factors
Impacting Employees
  • Disability in Family
  • Traumatic Development
  • Educational Background
  • Economic Background
  • Past Litigation
  • Marital History
  • Medical History
  • Occupational History
  • Perceptions of Current Condition
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Factitious Disorder vs. Malingering
  • Goal is to remain in the patient role
  • Voluntary production of symptoms
  • Symptoms are almost always plausible
  • Is a disorder warranting treatment
  • Goal is tangible gain, chiefly financial.
  • Voluntary production of symptoms
  • Symptoms sometimes bizarre
  • Is not a disorder but simply manipulation
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Malingering
  • Pure Malingering
  • Partial Malingering
  • Malingering by Assimulation
  • Malingering by Dissimulation
  • Malingering by False-Imputation
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The Anti-Social Model
  • Employee sees this as an economic opportunity.
  • He may have engaged in similar behaviors in the past
  • He is unrepentant
  • His goal is simply financial and to gain control of those about him
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Bottomline
  • Over time, some people will appear increasingly dysfunctional
  • These dysfunctions will effect their productivity and those about them
  • You cannot ignore problems out of existence
  • “Elective Dysfunction” is increasingly being called a “disability”
  • Human resource programs are not equipped for the degree of psychopathology that appears in the workplace
  • There will be legal repercussions for not addressing problems when first detected
  • Insure that your company has access to a consulting psychologist, know credentials…
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"This seminar will leave you..."
  • This seminar will leave you clarified, enthusiastic, and determined
  • You will rush back to your office and implement many plans
  • Quickly, you will find your determination wane
  • You will return to your old patterns of behavior
  • You will then feel an irrepressible urge to        e-mail me your credit card numbers including expiration date and the little code thingie.
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Conclusion & Epilogue
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